A1 - Customs Overview
Course categoryUnit 1 – Introduction of Customs
To understand and highlight the role and responsibilities of Customs and Excise in the context of Government procedures and policies.
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Strengthening Customs Through Digital Learning: Empowering Customs administrations by delivering flexible, accessible, and high-quality training tailored to the evolving needs of border management in the Caribbean.
Flexible Digital Learning: No longer limited to classrooms. Officers can access courses anytime and anywhere, allowing them to learn at their own pace while balancing operational responsibilities.
Supporting Modern Customs Administration: CCRC plays a critical role in ensuring officers are equipped with the skills required for modern customs operations. From cybersecurity awareness to data analytics and risk profiling.
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Building Customs Excellence Across the Caribbean.
(CCRC) is the region’s premier digital learning platform dedicated to strengthening the capacity of Customs administrations across the Caribbean. Through a modern and secure online environment, the platform provides customs officers and border management professionals with access to specialized training.High-quality training tailored to the evolving needs of border management in the Caribbean. Officers can enhance their knowledge in key areas such as risk management, customs enforcement, digital systems, trade facilitation, and international standards—helping to build a stronger and more resilient regional customs community..CCRC provides a pathway for continuous professional development within Caribbean customs administrations. By offering structured learning programs and specialized training modules, the platform helps officers expand their expertise, improve operational efficiency, and contribute to safer and more efficient borders across the region.
Available courses
A2 - Communication
Course categoryUnit 1 – Introduction of Customs
The aim of this programme is to equip Officers with the requisite knowledge, skills and abilities to improve communication skills with a view to facilitating the smooth and timely execution of their daily activities. It outlines the principles of effective communication and explains how to apply these principles in the workplace.
A3 – Situation Diffusion
Course categoryUnit 1 – Introduction of Customs
To understand the roles and responsibilities of Customs and Excise Officers in managing conflict in the workplace and to provide practical strategies for resolving disputes and diffusing situations with colleagues and clients.
A4 – Customs and Trade Legislation
Course categoryUnit 1 – Introduction of Customs
To use the provisions available in the Customs Act and related legislation and enactments to effectively carry out your responsibilities as a Customs Officer. To consider the importance of Customs Legislation in protecting revenue, trade facilitation and in enforcing laws relating to imports and exports in general.
A5 – Prohibitions and Restrictions
Course categoryUnit 1 – Introduction of Customs
The aim of the lesson is to enable the Customs Officer to differentiate between goods that are restricted and prohibited and the role of Customs in ensuring the protection of society. In addition, the Customs Officer will become more aware of the International Conventions surrounding restrictions and prohibitions
A6 – Ethics and Integrity
Course categoryUnit 1 – Introduction of Customs
To understand that in the performance of your job as an officer in Customs and Excise, you must remain free from any type of activity that could lead to accusations of unethical behavior, misconduct or unjustifiable enrichment in the execution of your duties. This includes overtly corrupt actions and the failure to act when your duty requires you to do so.