A1 - Customs Overview
Course categoryUnit 1 – Introduction of Customs
To understand and highlight the role and responsibilities of Customs and Excise in the context of Government procedures and policies.
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Strengthening Customs Through Digital Learning: Empowering Customs administrations by delivering flexible, accessible, and high-quality training tailored to the evolving needs of border management in the Caribbean.
Flexible Digital Learning: No longer limited to classrooms. Officers can access courses anytime and anywhere, allowing them to learn at their own pace while balancing operational responsibilities.
Supporting Modern Customs Administration: CCRC plays a critical role in ensuring officers are equipped with the skills required for modern customs operations. From cybersecurity awareness to data analytics and risk profiling.
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Building Customs Excellence Across the Caribbean.
(CCRC) is the region’s premier digital learning platform dedicated to strengthening the capacity of Customs administrations across the Caribbean. Through a modern and secure online environment, the platform provides customs officers and border management professionals with access to specialized training.High-quality training tailored to the evolving needs of border management in the Caribbean. Officers can enhance their knowledge in key areas such as risk management, customs enforcement, digital systems, trade facilitation, and international standards—helping to build a stronger and more resilient regional customs community..CCRC provides a pathway for continuous professional development within Caribbean customs administrations. By offering structured learning programs and specialized training modules, the platform helps officers expand their expertise, improve operational efficiency, and contribute to safer and more efficient borders across the region.
Available courses
A2 - Communication
Course categoryUnit 1 – Introduction of Customs
The aim of this programme is to equip Officers with the requisite knowledge, skills and abilities to improve communication skills with a view to facilitating the smooth and timely execution of their daily activities. It outlines the principles of effective communication and explains how to apply these principles in the workplace.
A3 – Situation Diffusion
Course categoryUnit 1 – Introduction of Customs
To understand the roles and responsibilities of Customs and Excise Officers in managing conflict in the workplace and to provide practical strategies for resolving disputes and diffusing situations with colleagues and clients.
A4 – Customs and Trade Legislation
Course categoryUnit 1 – Introduction of Customs
To use the provisions available in the Customs Act and related legislation and enactments to effectively carry out your responsibilities as a Customs Officer. To consider the importance of Customs Legislation in protecting revenue, trade facilitation and in enforcing laws relating to imports and exports in general.
A5 – Prohibitions and Restrictions
Course categoryUnit 1 – Introduction of Customs
The aim of the lesson is to enable the Customs Officer to differentiate between goods that are restricted and prohibited and the role of Customs in ensuring the protection of society. In addition, the Customs Officer will become more aware of the International Conventions surrounding restrictions and prohibitions
A6 – Ethics and Integrity
Course categoryUnit 1 – Introduction of Customs
To understand that in the performance of your job as an officer in Customs and Excise, you must remain free from any type of activity that could lead to accusations of unethical behavior, misconduct or unjustifiable enrichment in the execution of your duties. This includes overtly corrupt actions and the failure to act when your duty requires you to do so.
B1 - Initial Processing
Course categoryUnit 2 – Customs Processes and Procedures
To understand that to deal effectively with people in a Customs environment, the correct initial contact with and processing of those in the system is the gateway to effective and professional public service.
B2 - Cargo reporting and Process
Course categoryUnit 2 – Customs Processes and Procedures
To develop a working knowledge of all the processes involved in receiving, delivering and processing cargo at ports of entry/departure (manually and electronically).
B3 - Warehousing
Course categoryUnit 2 – Customs Processes and Procedures
Apply the proper system and procedures in respect of the Warehousing of goods.
B4 - Declaration Processing
Course categoryUnit 2 – Customs Processes and Procedures
Outline and control the release of accounting of travellers baggage and commercial cargo.
B5 - Assessment and selection Cargo
Course categoryUnit 2 – Customs Processes and Procedures
The aim of this lesson is to examine is to introduce the concept of risk assessment of cargo and the methodology undertaken to verify and select cargo shipments for verification and examination using a risk based approach. This lesson is linked to Cargo Report, Processing and Release, and Accounting
B6 - Assessment and Selection of Travelers
Course categoryUnit 2 – Customs Processes and Procedures
This programme will assist the Customs Officers in quickly and effectively processing the legitimate traveller, while identifying for examination those travelers which are high risk for contraband and evasion of duties. This is akin to sorting the ‘’wheat from the chaff’’
C1 - Tariff Classification
Course categoryUnit 3 – Trade Instruments and International Dimension
Classification of goods is a core function of customs administrations. It is important that customs officers understand the concept of tariff classification to ensure that traders pay the correct customs duties and accurate trade statistics are captured. Incorrect classification can have a significant impact on government revenue and negatively impact society and the local trading environment.
C2 - Invoicing
Course categoryUnit 3 – Trade Instruments and International Dimension
Define the relevance of invoices in the Customs environment and outline the elements to be considered for review and acceptance.
C3 - Customs Valuation
Course categoryUnit 3 – Trade Instruments and International Dimension
This course will examine the core principles of Customs Valuation and the rules governing the use of the methods of valuation as outlined in the Agreement on Customs Valuation. Participants will have practical examples on the application of the various methods.
C4 -Trade and Tarrif Preferences
Course categoryUnit 3 – Trade Instruments and International Dimension
This lesson is designed to provide Junior Customs Officers with a basic knowledge of the Tariff and its objectives and the preferential tariff treatments that are in place.
C5 - International Organizations and Partnerships
Course categoryUnit 3 – Trade Instruments and International Dimension
C6 - International Trade Transactions
Course categoryUnit 3 – Trade Instruments and International Dimension
D1 - Conducting Vessel and Aircraft Search
Course categoryUnit 4 – Enforcement / Border Protection
Whilst adhering to Health and Safety good practice, being curious and inquisitive in establishing areas of concealment, undeterred by the degree of difficulty in establishing the facts or overcoming practical obstructions, in order to discover contraband and gain evidence and defeat the smuggler..
D2 - Drug Identification
Course categoryUnit 4 – Enforcement / Border Protection
The aim of this lesson is to inform participants on the different types of drugs and how to identify and handle drugs in a safe and proper manner. Illegal trafficking and transportation of drugs are major activities that can disrupt supply chain activities and trade. The role of Customs in interdicting and seizing contraband at the Borders is very crucial in stemming the movement of illegal drugs
D3 - Passenger and Baggage Search
Course categoryUnit 4 – Enforcement / Border Protection
To ensure that in this most difficult and contentious area of Customs work the Officer remains focused, methodical and professional, leaving no room for error or for loss of dignity or complaint by the traveller.
D4 - Arrest, Detention and Seizure
Course categoryUnit 4 – Enforcement / Border Protection
D5 - Note Taking and Report Writing
Course categoryUnit 4 – Enforcement / Border Protection
D6 - Safe Handling of Firearms
Course categoryUnit 4 – Enforcement / Border Protection